Here’s what we did for this practice, and for every practice burdened with aging A/R: We find out what’s missing from a denied claim so we can resubmit it successfully. If the information isn’t readily available, we’ll get the information from the respective office. If a claim is past its resubmission window or the documentation doesn’t exist, we’ll close the claim. Either way, outstanding claims move toward resolution. Balances that are appropriate to be transferred to the patient side are re-allocated.
The Medusind team is on it – every day. Any claim that’s about to cross the 30-day threshold gets our attention. We proactively move forward to achieve Paid status efficiently with no stress for the team, and a solid financial picture for expansion.